Missing Accessories Policy

At BagBreez, we carefully check every order before packaging to ensure that all bag accessories are included.

If any accessory is found to be missing when you open your parcel, you must record a clear, continuous unboxing video from the moment the parcel is received/opened and share the video with our customer support team.

If the missing accessory is clearly shown to be absent in the unboxing video, BagBreez will provide the missing accessory.

Please note that claims for missing accessories cannot be accepted without a complete unboxing video, as we verify every order and make sure all required accessories are included before dispatch.

Thank you for helping us keep your order verification process fair and transparent.